Your physician has scheduled a date and time for your surgery. We will do everything we can to keep our time commitment with you. Sometimes, due to various factors, such as an unexpected emergency surgery, your scheduled procedure time may change. If a foreseeable change is needed, we will contact you the day prior to your original appointment.

Insurance Pre-certification

Insurance companies usually require that non-emergency operations be approved in advance. ORMC will attempt to pre-certify you for your surgery. For your protection, however, you should double-check with your surgeon's office or your insurance carrier(s) to make sure approval has been granted.

For help in pre-certification, call the Admissions Department at (801) 479-2000.

If you do not have health insurance or other financial assistance, please call or visit our Patient Access Department. Financial counselors are available at the following phone numbers: (801) 479-2006, 2268 or 2248. They are located on the 1st floor inside the main entrance, just off the Front Lobby.


It is helpful if you can complete registration information at least 7 - 10 days before your surgery. This ensures that all approvals are confirmed and information is complete and accurate. You can easily and conveniently pre-register online once your surgery date is scheduled, or call (801) 479-2000.